If you have been given a Sharefile Account to access installers or licenses, or to upload files for viewing at Electric Cloud, please refer to the following Sharefile KB article on how to connect using a Windows or Linux machine using an FTP client:
These articles do not show explicitly how to connect from the command line, but the key is to connect as follows:
then enter the following when prompted for your username:
You will of course need to first setup your password using the email that was delivered to you.
Please be aware that ShareFile supports Secure FTP: FTPS (over SSL) but NOT SFTP (over SSH).
If you experience difficulties activating your account, please send a support ticket to the electric-cloud support team.