KBEC-00308 - Web server can't connect to Flow server - proxy error

Summary

Web server cannot connect to the ElectricFlow server, even though everything is configured correctly and the Flow server is up and running just fine - e.g. another web server with identical settings on a different system can connect with no problems.

Solution

It is possible that you are being redirected to a proxy server. To get a better idea, you can run:

ectool --debug 1 login <username> <password>

Look for any error messages that mention a proxy connect error.

Check your system's environment variables for anything with "PROXY" in its name. Remove those, and try connecting to the Commander server again.

Applies to

  • Product versions: all
  • OS versions: all
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